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About digital communication in the Rent Disputes Tribunal

Efficient and safe communication

The Rent Disputes Tribunal has digital case processing. This means that we send our letters digitally to you when you have a case here. It also means that you can fill out the complaint- or reply form digitally. This is both efficient and safe.

Do you need help using our digital services?

Information and guides are written to help you communicate with us digitally.

If you still are in need of assistance you can contact us by phone or e-mail.

Below you can read more about how you receive letters from us and how you can send in information.

How do you receive our letters?

Private individual

As a private individual you will receive our letters in your digital mail box.

If you have not activated your digital mail box, Digipost or e-Boks, you will receive our letters through the ordinary mail. Letters sent through ordinary mail leads to a longer case processing time.

See a short video about digital mail boxOpen a digital mail boxGo to Digipost Go to e-Box

Check your settings

As a private individual you have to check the notification settings in your digital mail box. Make sure that you receive notifications through e-mail and/or SMS when you receive a letter from us.

Make sure that your e-mail notifications do not go to your spam folder.

If your digital mail box has not been in use the last 14 months, it may be inactive.

Company

If you are acting on behalf of a private company, you will receive our letters digitally in Altinn.

More information about digital communication with companies:

Go to Altinn

Public entity

If you are acting on behalf of a public entity, you will receive our letters digitally in your own processing system, or in Altinn.

More information about digital communications with public entities:

Go to Altinn

If you need help or have questions about digital mail, you can contact Digipost, e-Boks or Altinn.

How do you send information to us?

If you are sending in a complaint to the Rent Disputes Tribunal, you can fill out or digital complaint form.

Submit a complaint

If you have received a complaint, you can fill out our reply form.

I have received a complaint

If you want to send in other information, we ask that you use our digital form for additional information

Submit additional information

The Rent Disputes Tribunal cannot receive letters from you through Digipost or e-boks.