The Rent Disputes Tribunal (HTU) processes cases in accordance with a fixed pattern. Cases start with one of the parties submitting a claim to the HTU. Claims must state what the complainant is claiming.
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Processing undertaken by the Rent Disputes Tribunal (HTU) costs 1 court fee (1 R) if a landlord submits a claim, and 0.2 court fees (0.2 R) if a tenant submits a claim. Court fees are determined by the authorities.
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You can use the Rent Disputes Tribunal (HTU) without using a lawyer or any other assistance. If you have any questions, you will find answers to many of them on our website.
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Claims often contain mistakes which need to be rectified before they can be processed. At best, this delays the processing of your case, and at worst, it can result in it being rejected. The aim of providing this information is to prevent this from happening.
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Many landlords make use of debt collection agencies to help them with the submission of claims. Claims often contain insufficient information and documentation. Claims often consist of one "main item" and contain inadequate explanations. Inadequate claims may mean that decisions are not made in favour of the complainant.
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Mediation is the fastest and smoothest way of resolving a disagreement. Over 75% of cases which go to mediation at the Rent Disputes Tribunal (HTU) are settled. If no settlement is forthcoming, cases are decided by the HTU at no extra cost. Mediation is a service which is offered to the parties. The parties can withdraw from mediation right up until the time settlement is reached.
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The Rent Disputes Tribunal's decisions look like judgements and become effective in the same way as judgements.
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Cases are concluded with a settlement or a decision. The parties must undertake to comply with whatever has been decided in the settlement or decision. The Rent Disputes Tribunal (HTU) will no longer be involved in the case or the implementation of settlements/decisions.
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