HTU is processing as many cases as possible while taking the necessary precautions to reduce the spread of COVID-19, and ensuring the safety of both our employees and other involved parties. We are still keeping our offices closed for drop in visits, and will only meet with the public upon specific agreements. HTUs case processing is predominantly done in writing, and most mediations and meetings between parties will be held as remote meetings or through a digital cloud solution. If you wish to come in contact with us, please see below.Read more
The HTU functions as a court. We hear cases about renting dwellings. These cases are resolved by mediation or by making decisions. 3,4% of our decisions are appealed.