Who provides advice?
You can use the Rent Disputes Tribunal (HTU) without using a lawyer or any other assistance. If you have any questions, you will find answers to many of them on our website.
The HTU provides general information about case processing, etc. You can also obtain help with writing down your claim or response. The HTU is supposed to be neutral and cannot provide advice about what the parties should do.
If you need advice about what you are entitled to or obliged to do according to the Tenancy Act or your contract, or what you should do, then you should contact a lawyer or obtain some other type of legal assistance. Under 10% of parties opt to use legal aid at the HTU.
You must pay your own legal aid costs. Very strict conditions apply when the other party is ordered to pay any such expenses. If you have legal aid insurance or are entitled to free legal aid, this could cover some of your expenses.
Some types of legal aid are available which are either completely or partially free. Please see under "Useful addresses" for examples of places which you can apply to for legal advice and legal aid.
- If you contact someone offering legal aid, you should take your lease and any other relevant documents with you to your (telephone) meeting.