Do you know what rights and duties you have as a tenant according to the Tenancy Act?
What does the law say? Click here for “The tenancy act explained” ("Husleieloven helt enkelt").
What is agreed upon? Read your tenancy agreement to find out what you and your landlord have agreed upon.
The rental object must lie within HTUs geographical and factual scope. For HTUs geographical and factual scope, click here.
The complaint must concern a dispute regarding rental for living purposes. The complaint must be written in Norwegian. The complaint must have an original signature, and if there is more than one submitting the complaint, everyone must sign. The complaint and possible attachments must be submitted as one-sided documents, without staples and in A4-format.
It is your responsibility to send in information about your case. You should send both a written explanation as well as copies of documents that can support your explanation. Everything you send in on your case will be sent in copy to the opposing party for comment and vice versa. You can find HTUs declaration of privacy under the main menu.
Anyone can act on your behalf, as long as there is submitted a mandate form. The person acting on your behalf is called a proxy. What type of help the proxy can provide is stated in the mandate form. Usually a proxy will have the right to write letters, partake in meetings and speak on behalf of the representing party. If you want the proxy to have the ability to sign settlements agreements for you as well, it must be stated in the mandate form. The form must be signed by the part providing the mandate.
You can find the mandate form here (English).
Has there been filed a complaint about you? Here is how you respond
You will find our reply form here. The reply must be in Norwegian. If the reply contains a counter claim, you must sign the reply. If you are not sure what a counter claim is, please click here. If several people have counter claims, everyone must sign the reply. Alternatively, you can submit a mandate form. Go to “Who can act on my behalf” for more information and the mandate form.
It is your responsibility to send in information about the case. You should send in both a written explanation and a copy of documents that support your explanation. Everyone you send in for your case will be sent in copy to the opposing part for comment and vice versa.
You can find the reply form here.